Privacy & Cookies Policy

1. Introduction

At Jordan Allen LLC (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy and Cookie Policy outlines how we collect, use, and safeguard your data when you visit our website at www.jordan—allen.com (“Website”), interact with us through various channels, or purchase our products.

2. Information We Collect

We collect personal data from and about you through:

Direct interactions: When you create an account, place an order, subscribe to our newsletter, or contact our Client Services team via email, phone, or other means.
Automated technologies: As you navigate our Website, we may collect technical data about your equipment, browsing actions, and usage patterns through cookies and similar technologies.
Third-party sources: We may receive personal data about you from third parties, such as payment processors and delivery services.
The types of personal data we collect may include:

• Contact information (e.g., name, email address, phone number, shipping and billing addresses)
• Account details (e.g., username, password, order history)
• Payment information (processed securely by our third-party payment providers)
• Technical data (e.g., IP address, browser type, operating system)
• Usage data (e.g., pages visited, time spent on the Website)
• Marketing and communication preferences

3. How We Use Your Information

We use your personal data to:

• Process and fulfill your orders, including managing payments and deliveries
• Communicate with you regarding your orders, inquiries, or customer service requests
• Send you marketing communications, if you have opted in
• Improve our Website, products, and services through analysis and research
• Comply with legal obligations and protect our legal rights

4. Sharing Your Information

We may share your personal data with:

Service providers: Third parties who perform services on our behalf, such as payment processing, order fulfillment, and marketing assistance.
Legal obligations: Authorities or legal entities when required to comply with legal obligations or to protect our rights and property.
Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet-based site can be 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have rights under data protection laws, including:

• Access to your personal data
• Correction of inaccurate or incomplete data
• Deletion of your personal data
• Objection to or restriction of processing
• Data portability
• Withdrawal of consent
• To exercise any of these rights, please contact us at customerservice@jordan—allen.com.

8. Cookies

Our Website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

10. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13.

11. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy and Cookie Policy, please contact us at:

Jordan Allen LLC
Email: customerservice@jordan—allen.com

Last updated: [May 2021]